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DEVELOPMENTAL SERVICES

A life of their own.


we help build it

Community-based supports, individual care, and skill development, wherever life happens.

FAMILY-OWNED · NJ DOH LICENSED · NJ DDD-APPROVED · 11 NJ COUNTIES

Made By Us

thhs.care

This wall belongs to the people we care for. Every portrait was made by the person it shows — cut, painted, stitched, and shaped by their own hands. We just gave them the table. These are their words.

  • “I dyed the cloth and painted my face. Both are mine.”
  • “I helped build these websites. Now everyone can see us.”
  • “I cut the cardboard frames. I like them uneven, that’s the art.”
  • “I love art and computers. I made my picture with both.”
  • “I mold clay and paint it. I shaped my face like a little pot.”

02 / WHO WE SERVE


We meet them

where they live.

For adults with developmental disabilities living
independently with support.

For children growing up with the structure they need.

For families navigating long-term care decisions, often
for the first time.

Wherever you are in the journey diagnosis, transition,
or steady-state daily life we step in where it helps
and step back where it doesn't.


03 / WHAT WE OFFER

From everyday care

to who they become.

SERVICE 01


Community-Based Supports

Home Support — Daily routines, meals, and household tasks with someone they trust.

Community Engagement — Outings to day programs, social activities, and local life.

Transportation Assistance — Getting where they need to go, safely and on time.

SERVICE 02


Individual Supports

Personal Care — Bathing, dressing, mobility, and daily medical management.

Behavioral Support — Patient, trained staff for individuals with complex needs.

Care Coordination — Working with families and clinicians on the right plan.

SERVICE 03


Respite Care

Short-Term Relief — A few hours to a full weekend, on your schedule.

Trusted Continuity — The same vetted caregivers each time, so your loved one feels safe.

Emergency Coverage — When something unexpected comes up, we're already here.

SERVICE 04


Skill Development

Life Skills — Cooking, hygiene, money management, daily independence.

Community Inclusion — Friendships, social groups, participation in local life.

Pre-Vocational Support — Building toward work, volunteering, or meaningful activity.

WHO'S BY THEIR SIDE

The same
   


 trusted face

,

every visit.

We don't send a rotating cast of strangers.

Your loved one is matched with a consistent caregiver who learns their routines, their preferences, and their story.

Every Tender Hand caregiver is background-checked, licensed, and insured.

We make introductions before care ever begins.


Care in your language

OUR CAREGIVERS SPEAK SPANISH, ENGLISH, AND ARABIC, SO FAMILIES ACROSS NEW JERSEY ARE HEARD IN THE WORDS THAT COME NATURALLY.

05 / STORIES

What families say.


When mom passed, I became my brother's guardian overnight.
I didn't know what I was doing.
The team sat with me, not just to plan services,
but to teach me what 'sister-as-guardian' even means.

"They've been my education."

— Janelle, sister & guardian

INDIVIDUAL SUPPORTS · 9 MONTHS · ESSEX COUNTY


For the first time, my son has a real schedule. Bowling on Thursdays. Art class Mondays. He's not just being supervised, he's living.

— Daniel, parent

COMMUNITY-BASED SUPPORT · 8 MONTHS · EDISON


We were turned away by three other agencies. Tender Hand sent someone trained, present, and patient. Two years later, she's still our person.

— Sarah, parent

INDIVIDUAL SUPPORTS · 24 MONTHS · BERGEN COUNTY

Everyone we send treats your family member like their own. That's the standard, and the only one we hire to.


— The Tender Hand promise

07 / NJ DDD WAIVER

The waiver process

made plain.

The NJ DDD Medicaid Waiver funds the care we provide. Here's what families navigate — and how we help.

01 WHAT IT IS


The waiver, simply.

The NJ DDD Medicaid Waiver — also called the Supports Program — pays for in-home, community-based, and skill-building services for eligible adults with developmental disabilities.

02 HOW IT WORKS


Choice and a plan.

Once approved, your family chooses the provider. You build a Person-Centered Planning Tool with services that fit your loved one's life. The waiver funds it.

03 HOW WE HELP


By your side.

From understanding your budget allocation to building the right mix of supports, we work with families through every step — from intake to service delivery.

Already approved, or still navigating? We're here either way.


Learn more at nj.gov/humanservices/ddd

07 / DDD COVERAGE & SUPPORT

Chances are,

your DDD budget

covers this.

We're a certified, approved provider within the NJ Division of Developmental Disabilities system, supporting Community Care Program and Supports Program participants, self-directed budgets, and fiscal intermediary billing.

Not sure what your budget covers?
Call us or your Support Coordinator, we'll help you find out.

we know exactly how DDD funding works

DDD COMMUNITY CARE PROGRAM · DDD SUPPORTS PROGRAM · SELF-DIRECTED SERVICES · FISCAL INTERMEDIARY BILLING · SUPPORT COORDINATION · PRIVATE PAY WELCOME

We coordinate directly with your Support Coordinator to get services approved.

08 / HOW IT WORKS

Getting
    started

is simple.

It starts with a free visit, no commitment, just a conversation.

01


You reach out

CALL, EMAIL, OR DDD CASE MANAGER REFERRAL.

02


We assess together

FREE HOME VISIT OR VIDEO CONSULTATION. WE LISTEN, REVIEW THE PLAN, ANSWER QUESTIONS.

03


Care begins

MATCHED SUPPORT TEAM. INDIVIDUAL PLAN IN PLACE.
START DATE SET.

09 / WHERE WE SERVE

Across

New Jersey


counties.

We serve families across Central and North New Jersey,
wherever home is.

From the shoreline to the suburbs,
we send a caregiver who lives in your neighborhood.

BERGEN · ESSEX · HUDSON ·
HUNTERDON · MERCER · MIDDLESEX ·
MONMOUTH · MORRIS · PASSAIC ·
SOMERSET · UNION

                  •  NEW JERSEY  •

Outside these counties? Call us, we'll point you to someone who can help.

10 / GET STARTED

Their



Care starts with

One Call.


Reach out today. We'll take it from here.

Or call/txt us directly, we always pick up.

DIRECT LINE:

(848) 316 8540

EMAIL:

info@thhs.care

HOURS:

Monday-Friday · 8am-6pm

Active clients: After-hours support line provided