Families & participants
General questions
Services, scheduling, eligibility, or getting started.
Phone: 848-316-8540 Email: info@thhs.care
Tender Hand — general line
848-316-8540
DRAFT — VERIFY BEFORE PUBLISHING.
Confirm every external agency number and website is current, fill in THHS
business hours, and delete this banner before launch. External agencies are
listed for convenience; THHS does not control their services or contacts.
01 / Contact
We’re here to help.
Families exploring services, support coordinators making a referral, current participants, and our care team — here’s how to reach us, plus the New Jersey and federal offices you may need.
Family-owned · NJ DOH licensed · NJ DDD-approved · 11 NJ counties
02 / In an emergency
If it’s urgent, call first.
If someone is in immediate danger or having a medical emergency, call 911.
- 911 Emergency — police, fire, medical
- 988 Suicide & Crisis Lifeline — call or text, 24/7
- 1-800-832-9173 Report abuse, neglect or exploitation of an adult with a developmental disability (NJ DDD) — then press 1, 24/7
03 / Key New Jersey numbers
The lines that matter most.
The three New Jersey offices most families and workers call — front and center.
04 / Reach Tender Hand
The right team, right away.
Support coordinators
Referrals
DDD, Support Coordinator, and family referrals.
Phone: 848-316-8540 Email: referrals@thhs.care
Job seekers & staff
Careers & team
Employment, applications, and questions from our care team.
Phone: 848-316-8540 Email: careers@thhs.care
Help in your language
Language access
Interpreters, translated information, and accessible formats — free of charge.
Phone: 848-316-8540 Email: languageaccess@thhs.care
Privacy, rights & concerns
Legal & compliance
Privacy, HIPAA, nondiscrimination, grievances, and records requests.
Phone: 908-444-6164 Email: legal@thhs.care
Invoices & payments
Billing
Authorizations, invoices, and payment questions.
Phone: 848-316-8540 Email: billing@thhs.care
05 / New Jersey resources
State offices, in one place.
Developmental disabilities
NJ Division of Developmental Disabilities
Toll-free: 1-800-832-9173 Main: 609-633-1482 Web: nj.gov/humanservices/ddd
Medicaid coverage
NJ FamilyCare / Medicaid
Call center: 1-800-356-1561 Fraud hotline: 1-888-937-2835 Web: njfamilycare.org
Public health
NJ Department of Health
Main: 1-800-367-6543 After hours: 609-392-2020 Web: nj.gov/health
Disability services
NJ Division of Disability Services
Toll-free: 1-888-285-3036 Web: nj.gov/humanservices/dds
Civil rights
NJ Division on Civil Rights
Phone: 1-833-653-2748 (Relay 711) Web: bias.njcivilrights.gov
Community resources
NJ 2-1-1
06 / Federal & civil rights
Your rights, federally.
Civil rights & HIPAA
U.S. HHS Office for Civil Rights
File a civil rights or health-information privacy complaint.
Phone: 1-800-368-1019 TDD: 1-800-537-7697 Email: OCRMail@hhs.gov Web: ocrportal.hhs.gov
Language & access
Free assistance is your right
If you need an interpreter, a translated document, or an accessible format to reach any office, THHS can help — free of charge.
Phone: 848-316-8540 Email: languageaccess@thhs.care
07 / For our care team
Certified, supported, valued.
Certification, verification, and licensing resources for aides and applicants.
Aide certification
NJ Board of Nursing (CHHA)
Certified Homemaker-Home Health Aide certification and status verification.
Phone: 973-504-6546 Web: njconsumeraffairs.gov/hhh
Agency regulation
NJ Division of Consumer Affairs
Regulates health care service firms; CHHA applications and background checks (electronic fingerprinting) run through the Board of Nursing process.
Firm status: 973-504-6370 Web: njconsumeraffairs.gov/hhh
Join our team
Tender Hand careers
Apply, ask about openings, or check on your application.
Phone: 848-316-8540 Email: careers@thhs.care
Current team
Staff & HR
Employment, payroll, and personnel questions.
Email: hr@thhs.care
08 / Help lines
Free, confidential, always open.
Suicide & Crisis Lifeline
Call or text: 988 · 24/7
NJ Domestic Violence Hotline
Phone: 1-800-572-7233
Medicaid Fraud & Abuse
Phone: 1-888-937-2835
NJ 2-1-1 Community Resources
Tender Hand Healthcare Services LLC · 50 Division Street, Suite 501, Somerville, NJ 08876 · External agency information is provided for convenience and may change; please verify directly with each agency.